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Muscat Oman air entered into an agreement with Nawras and Tamimah to provide SMS solution to all travelers at the Grand Hyatt Hotel on Sunday.

The new Oman Air SMS service give access to scheduling, fare enquiries and booking status.Nawras customers can also use the service to update their local contact details or to make a request ordering a special meal or a preferred seat for example.

From now Oman Air customers using a Nawras SIM card will have an option to receive messages on various products and services offered by the airline. “ we urge customers in general and travel agents in particular to ensure their mobile numbers are provided at the time of booking so that passengers can be reached round the clock and 365 days” said –Hamad Saif Alharthy.-Senior Manager Reservation and Global distribution ; of Oman Air.

In December 2008, Oman Air, the national carriers of the Sultanate launched its SMS notification services which informed customers about any flight schedule changes or cancellation. This has now been extended to a complete and innovative SMS enquiry service he added.

Mohammed al Najwani, Nawras product manager said the innovative communications provider was proud to be associated with Tamimah and the national carrier and to be the first to launch this important product.

Nawaras which commenced its operations in March 2005 has since pioneered the introduction of many creative new services for its customers such as voice SMS, prayer time notifications and most recently , the entertaining BawaBaty wap portal , he added.
Nawras is committed to using the latest technology to bring convenience to customers in a user friendly way. This service offers great value and a new channel of information to our national carrier, Oman air,” said Najwani.

O.K. Ravi, general manager of Tamimah Telecom the pioneer of the sms solution provider, said that Oman Air’s SMS information system was a new service offered to every one who wants information via their mobile phone about schedule enquiry seat availability, fare enquiry ,flight information and so on.

He added that a complete list of services and how to use them could be obtained by sending ‘HELP’ to 90910.He also said that Tamimah was committed to contributing its core technology in the development and growth of Oman towards e-government.

Mohammed Al Harthy, chairman of Tamimah said: “we believe in innovation and are happy to partner with Oman Air and Nawras in launching this innovative service which is one of the first of its kind in this region.”

Oman Air’s SMS service is easy to use. As an example, a customer who would like to check seat availability on a flight from Muscat to Salalah on the July 9 would send SA MCT SLL 0907 to the code 90910.To find out the flight cost for the same date, the fare enquiry message would be FE MCT SLL 0907.

The service can even be accessed when traveling outside the sultanate where international roaming rates would apply.

 

 

 

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